Terms of service
Welcome to Better Voice. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from bettervoice.store (the “Site”), you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
To use this website and place orders, you must be:
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At least 18 years old or have permission from a legal guardian
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Legally capable of entering into binding contracts
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Providing accurate, complete, and current account or order information
2. Orders & Payments
When you place an order through the Site, you agree to provide current, complete, and accurate information.
We reserve the right to:
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Refuse or cancel orders at any time for reasons including pricing errors, stock availability, suspected fraud, or misuse of the Site
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Limit or cancel quantities purchased per person or per household
All transactions are processed securely through Shopify or Global-e (for international orders). We do not store full credit card details on our servers.
3. Shipping, Returns & Warranty
Our full Shipping, Returns, and Warranty policies are outlined on our FAQ – Shipping, Returns & Support page and are incorporated by reference into these Terms.
By placing an order, you acknowledge and agree to these policies, including:
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Order processing times of same day or next business day (plus 3–7 additional business days for engraved orders)
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Defined return conditions, including 30-day return eligibility
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Warranty coverage for defects under normal use
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Handling of shipping issues, including lost packages, international delivery, and address errors
4. Intellectual Property
All content on this Site—including logos, product designs, images, text, videos, and graphics—is the property of Better Voice or its content suppliers. You may not reproduce, distribute, or use our content without express written permission.
5. User Conduct
You agree not to:
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Use the Site for any unlawful purpose
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Impersonate others or provide false information
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Interfere with the Site’s functionality or security
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Collect or store personal data of other users
We reserve the right to terminate access to the Site for users who violate these rules.
6. Product Disclaimer
The Better Voice Vocal Trainer is intended for use as a vocal warm-up and training tool. It is not a medical device and should not be used as a substitute for medical advice, diagnosis, or treatment. Individual results may vary.
If you have any medical conditions affecting your voice, throat, or respiratory system, consult with a licensed healthcare professional before use.
Better Voice is not responsible for misuse of the product. Please follow the usage and hygiene instructions provided with your purchase.
Results Disclaimer
Claims about the effectiveness of the Better Voice Vocal Trainer are based on average customer feedback and individual experiences. Your results may vary depending on how you use the product and your individual voice and vocal condition. The Vocal Trainer is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
7. Limitation of Liability
To the maximum extent permitted by law, Better Voice shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
We provide our products and services "as is" and do not guarantee they will meet your specific needs, expectations, or intended outcomes.
Our total cumulative liability for any claim shall not exceed the amount you paid for the product in question.
8. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.
Any disputes shall be resolved exclusively in the courts of Utah County, Utah.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted to this page. It is your responsibility to review these Terms regularly.
10. Contact Us
For questions about these Terms or your rights under them, please contact us at:
Better Voice – Springville, Utah